How to Install and Uninstall rt4-apache2 Package on Ubuntu 20.10 (Groovy Gorilla)

Last updated: December 29,2024

1. Install "rt4-apache2" package

Please follow the step by step instructions below to install rt4-apache2 on Ubuntu 20.10 (Groovy Gorilla)


    
        
            $
        

        
            
                sudo apt update
            
                    
    
    Copied


    
        
            $
        

        
            
                sudo apt install
            
                        
                rt4-apache2
            
                    
    
    Copied

2. Uninstall "rt4-apache2" package

In this section, we are going to explain the necessary steps to uninstall rt4-apache2 on Ubuntu 20.10 (Groovy Gorilla):


    
        
            $
        

        
            
                sudo apt remove
            
                        
                rt4-apache2
            
                    
    
    Copied


    
        
            $
        

        
            
                sudo apt autoclean && sudo apt autoremove
            
                    
    
    Copied

3. Information about the rt4-apache2 package on Ubuntu 20.10 (Groovy Gorilla)

Package: rt4-apache2
Architecture: all
Version: 4.4.4-2
Priority: optional
Section: universe/misc
Source: request-tracker4
Origin: Ubuntu
Maintainer: Ubuntu Developers
Original-Maintainer: Debian Request Tracker Group
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Installed-Size: 51
Depends: apache2, libapache2-mod-fcgid | libapache2-mod-perl2
Filename: pool/universe/r/request-tracker4/rt4-apache2_4.4.4-2_all.deb
Size: 15156
MD5sum: 44793b4c7f1bd3dbcbb03dbff54ce352
SHA1: f228f0f0dcce46b3f0121ff18e9134568aa527ca
SHA256: ea4a2223e79713e97869b30803f5338e33c93d8f3350cd85314d977c309d154e
SHA512: 7047b8947f1039213da64b63f8c1552c26486382187a12f4041032520fcca6ffeda0548dd3d514e081cb2e5cab195c850f5213cb41a19e5f283e20fd2ee6ae8c
Homepage: https://bestpractical.com/rt/
Description-en: Apache 2 specific files for request-tracker4
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features web, email, and command-line interfaces (see the package
rt4-clients).
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution, and notification required by
enterprise-critical applications, including project management, help
desk, NOC ticketing, CRM, and software development.
.
This package provides the 4 series of RT. It can be installed alongside
the 3.8 series without any problems.
.
This package provides various configuration files and manages the
necessary dependencies for running request tracker (RT) version 4
on the Apache 2 web server.
Description-md5: 50bf51c0ec829a522b9884787a763b28