How to Install and Uninstall otrs2 Package on Ubuntu 16.04 LTS (Xenial Xerus)

Last updated: May 18,2024

1. Install "otrs2" package

In this section, we are going to explain the necessary steps to install otrs2 on Ubuntu 16.04 LTS (Xenial Xerus)


    
        
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                sudo apt update
            
                    
    
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                sudo apt install
            
                        
                otrs2
            
                    
    
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2. Uninstall "otrs2" package

Please follow the guidance below to uninstall otrs2 on Ubuntu 16.04 LTS (Xenial Xerus):


    
        
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                sudo apt remove
            
                        
                otrs2
            
                    
    
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                sudo apt autoclean && sudo apt autoremove
            
                    
    
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3. Information about the otrs2 package on Ubuntu 16.04 LTS (Xenial Xerus)

Package: otrs2
Priority: optional
Section: universe/web
Installed-Size: 66929
Maintainer: Ubuntu Developers
Original-Maintainer: Patrick Matthäi
Architecture: all
Version: 5.0.7-1
Replaces: otrs (<< 3.0)
Depends: debconf (>= 0.5) | debconf-2.0, perl, apache2 | httpd-cgi, libapache2-reload-perl, libapache-dbi-perl, libauthen-sasl-perl, libcrypt-passwdmd5-perl, libdate-pcalc-perl, libemail-valid-perl, libio-stringy-perl, libmime-tools-perl, libmailtools-perl, libproc-daemon-perl, liblingua-translit-perl, libpod-strip-perl, libio-interactive-perl, libnet-sslglue-perl, libhtml-truncate-perl, libhtml-tagset-perl, libschedule-cron-events-perl, adduser, ucf, dbconfig-common (>= 1.8.24), libtext-diff-perl, libxml-parser-perl, libtext-csv-perl, libxml-feedpp-perl, liblinux-distribution-perl, libmail-pop3client-perl, libpdf-api2-perl, libxml-parser-lite-perl | libsoap-lite-perl (<< 1.08-1~), libnet-imap-simple-perl, libnet-imap-simple-ssl-perl, libnet-smtp-ssl-perl, libdbd-pg-perl | libdbd-mysql-perl, libgd-text-perl, libgd-graph-perl, libdbi-perl, libdigest-sha-perl, libjavascript-minifier-perl, libcss-minifier-perl, ttf-dejavu-extra, ttf-dejavu-core, fonts-font-awesome, libyaml-perl, libyaml-libyaml-perl, libsys-hostname-long-perl, libhtml-parser-perl, libgd-gd2-perl, libjson-xs-perl, libnet-smtp-tls-butmaintained-perl, libtext-csv-xs-perl, libcrypt-eksblowfish-perl, libencode-hanextra-perl, libnet-ldap-perl, libtemplate-perl, libmail-imapclient-perl (>= 3.31), libcgi-pm-perl, libexcel-writer-xlsx-perl, libxml-libxml-perl, libxml-libxslt-perl, libjson-perl
Recommends: postgresql-client | mysql-client, procmail | maildrop, aspell | ispell
Suggests: postgresql | mysql-server | virtual-mysql-server
Breaks: otrs (<< 3.0)
Filename: pool/universe/o/otrs2/otrs2_5.0.7-1_all.deb
Size: 6377832
MD5sum: 7271e231ea59f54f7ba4691f3b675756
SHA1: f599e24feddd04af7d6e3242c828b8b1e4a37ba0
SHA256: 2b1d32257de8f03685dfd52ce861446241eb46e9920a85d9ca84f75254dd9b04
Description-en: Open Ticket Request System
OTRS is an Open source Ticket Request System (also well known as
trouble ticket system) with many features to manage customer telephone
calls and e-mails. The system is built to allow your support, sales,
pre-sales, billing, internal IT, helpdesk, etc. department to react
quickly to inbound inquiries.
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This package ships version 5 of OTRS.
Description-md5: 15c1ce7c0b36727cc5b40be1d6c9f2b2
Homepage: http://www.otrs.org
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Origin: Ubuntu