How to Install and Uninstall otrs Package on Ubuntu 18.04 LTS (Bionic Beaver)

Last updated: January 24,2025

1. Install "otrs" package

Please follow the step by step instructions below to install otrs on Ubuntu 18.04 LTS (Bionic Beaver)


    
        
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                sudo apt update
            
                    
    
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                sudo apt install
            
                        
                otrs
            
                    
    
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2. Uninstall "otrs" package

Please follow the guidelines below to uninstall otrs on Ubuntu 18.04 LTS (Bionic Beaver):


    
        
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                sudo apt remove
            
                        
                otrs
            
                    
    
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                sudo apt autoclean && sudo apt autoremove
            
                    
    
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3. Information about the otrs package on Ubuntu 18.04 LTS (Bionic Beaver)

Package: otrs
Architecture: all
Version: 6.0.5-1
Priority: optional
Section: universe/web
Source: otrs2
Origin: Ubuntu
Maintainer: Ubuntu Developers
Original-Maintainer: Patrick Matthäi
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Installed-Size: 243
Depends: otrs2
Filename: pool/universe/o/otrs2/otrs_6.0.5-1_all.deb
Size: 3108
MD5sum: 0d810956081aedcb7f3a5f1bb8fc20f6
SHA1: 1d547a2797ee3dc67f46f7186a2cc3465cc4e40e
SHA256: c8c0045560e206bdc05a0bb81da19f6162175cb7719f4765829450abac79aa83
Homepage: https://www.otrs.com
Description: Open Ticket Request System (OTRS 6)
Description-md5: eeb3231e0d9a99762a6f513c16559375