How to Install and Uninstall request-tracker4 Package on Ubuntu 16.04 LTS (Xenial Xerus)

Last updated: December 30,2024

1. Install "request-tracker4" package

This tutorial shows how to install request-tracker4 on Ubuntu 16.04 LTS (Xenial Xerus)


    
        
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                sudo apt update
            
                    
    
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                sudo apt install
            
                        
                request-tracker4
            
                    
    
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2. Uninstall "request-tracker4" package

Please follow the guidance below to uninstall request-tracker4 on Ubuntu 16.04 LTS (Xenial Xerus):


    
        
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                sudo apt remove
            
                        
                request-tracker4
            
                    
    
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                sudo apt autoclean && sudo apt autoremove
            
                    
    
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3. Information about the request-tracker4 package on Ubuntu 16.04 LTS (Xenial Xerus)

Package: request-tracker4
Priority: optional
Section: universe/misc
Installed-Size: 22271
Maintainer: Ubuntu Developers
Original-Maintainer: Debian Request Tracker Group
Architecture: all
Version: 4.2.12-5
Replaces: request-tracker
Depends: rt4-clients (= 4.2.12-5), rt4-standalone (= 4.2.12-5) | rt4-apache2 (= 4.2.12-5) | rt4-fcgi (= 4.2.12-5), rt4-db-sqlite (= 4.2.12-5) | rt4-db-postgresql (= 4.2.12-5) | rt4-db-mysql (= 4.2.12-5), exim4 | mail-transport-agent, rsyslog | system-log-daemon, perl, dbconfig-common (>= 1.8.38), ucf (>= 0.28), fonts-noto-hinted, fonts-droid-fallback, libhtml-mason-perl (>= 1:1.43), libapache-session-perl (>= 1.53), libregexp-common-perl, libdbi-perl (>= 1.37), libdbix-searchbuilder-perl (>= 1.66), libtext-template-perl (>= 1.44), liblog-dispatch-perl (>= 2.30), liblocale-maketext-fuzzy-perl (>= 0.11), liblocale-maketext-lexicon-perl (>= 0.32), libmime-tools-perl (>= 5.504), libmime-types-perl, libmailtools-perl (>= 2.12), libtext-wrapper-perl, libtime-parsedate-perl, libtext-autoformat-perl, libtext-wikiformat-perl, libhtml-scrubber-perl, libmodule-versions-report-perl (>= 1.03), libtree-simple-perl (>= 1.04), libxml-rss-perl (>= 1.05), libxml-simple-perl, libgd-graph-perl (>= 1.47), libuniversal-require-perl, libgd-text-perl, libtimedate-perl, libfile-sharedir-perl, libemail-address-perl (>= 1.897), libperlio-eol-perl, libdata-ical-perl, libtext-quoted-perl (>= 2.07), libhtml-rewriteattributes-perl (>= 0.05), libgraphviz-perl, libgnupg-interface-perl, libencode-perl (>= 2.64) | perl (>= 5.21.6), libcgi-pm-perl (>= 3.38), libfcgi-procmanager-perl, libdatetime-perl (>= 0.44), libdatetime-locale-perl (>= 1:1.02), libhtml-quoted-perl, perl (>= 5.10.1) | libfile-temp-perl (>= 0.19), libtext-password-pronounceable-perl, libdevel-globaldestruction-perl, liblist-moreutils-perl, libnet-cidr-perl, libregexp-common-net-cidr-perl, libregexp-ipv6-perl, libjson-perl, libipc-run3-perl, libcgi-psgi-perl (>= 0.12), libhtml-mason-psgihandler-perl (>= 0.52), libplack-perl (>= 1.0002), libcgi-emulate-psgi-perl, libconvert-color-perl, libclass-accessor-perl (>= 0.34), liburi-perl (>= 1.59), libipc-run-perl (>= 0.90), libcrypt-eksblowfish-perl, libdata-guid-perl, libdate-extract-perl, libdate-manip-perl, libdatetime-format-natural-perl, libemail-address-list-perl (>= 0.02), libhtml-formattext-withlinks-perl (>= 0.14), libhtml-formattext-withlinks-andtables-perl, libhttp-message-perl (>= 6.0), libwww-perl, libmodule-refresh-perl (>= 0.03), librole-basic-perl (>= 0.12), libsymbol-global-name-perl (>= 0.04), libfile-which-perl, libcrypt-x509-perl, libstring-shellquote-perl, libcrypt-ssleay-perl, libcss-squish-perl, debconf (>= 0.5) | debconf-2.0
Recommends: cron-daemon, libhtml-formatexternal-perl, w3m
Suggests: rt4-doc-html
Conflicts: libdatetime-locale-perl (<< 1:0.44), libdatetime-perl (<< 2:0.4900), request-tracker, request-tracker3.2 (<< 3.2.2-3), rt4-extension-assettracker
Filename: pool/universe/r/request-tracker4/request-tracker4_4.2.12-5_all.deb
Size: 2780338
MD5sum: 8e6ce9c8081adb07e5cfcd5c0b06573f
SHA1: 70967ab67b5b9ef4de1d6a00577ca7f56c3f8f53
SHA256: 760d162824a4447895dcf94ba17b952e57f31bc876f46c5b1a8c32181fb4a566
Description-en: extensible trouble-ticket tracking system
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features web, email, and command-line interfaces (see the package
rt4-clients).
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RT manages key tasks such as the identification, prioritization,
assignment, resolution, and notification required by
enterprise-critical applications, including project management, help
desk, NOC ticketing, CRM, and software development.
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This package provides the 4 series of RT. It can be installed alongside
the 3.8 series without any problems.
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This package provides the core of RT.
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This package supports three database types out of the box: MySQL,
PostgreSQL and SQLite. In order to support a zero-configuration install,
SQLite will be used by default, but is not recommended for production
use. Please see /usr/share/doc/request-tracker4/NOTES.Debian for more
details and consider installing rt4-db-postgresql or rt4-db-mysql at
the same time as this package.
Description-md5: 8875ccade9d644e4c45bdd5dc45c475f
Homepage: http://bestpractical.com/rt/
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Origin: Ubuntu