How to Install and Uninstall request-tracker4 Package on Ubuntu 20.10 (Groovy Gorilla)

Last updated: May 14,2024

1. Install "request-tracker4" package

Please follow the step by step instructions below to install request-tracker4 on Ubuntu 20.10 (Groovy Gorilla)


    
        
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                sudo apt update
            
                    
    
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                sudo apt install
            
                        
                request-tracker4
            
                    
    
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2. Uninstall "request-tracker4" package

Please follow the instructions below to uninstall request-tracker4 on Ubuntu 20.10 (Groovy Gorilla):


    
        
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                sudo apt remove
            
                        
                request-tracker4
            
                    
    
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                sudo apt autoclean && sudo apt autoremove
            
                    
    
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3. Information about the request-tracker4 package on Ubuntu 20.10 (Groovy Gorilla)

Package: request-tracker4
Architecture: all
Version: 4.4.4-2
Priority: optional
Section: universe/misc
Origin: Ubuntu
Maintainer: Ubuntu Developers
Original-Maintainer: Debian Request Tracker Group
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Installed-Size: 27264
Depends: perl:any, debconf (>= 0.5) | debconf-2.0, rt4-clients (= 4.4.4-2), rt4-standalone (= 4.4.4-2) | rt4-apache2 (= 4.4.4-2) | rt4-fcgi (= 4.4.4-2), rt4-db-sqlite (= 4.4.4-2) | rt4-db-postgresql (= 4.4.4-2) | rt4-db-mysql (= 4.4.4-2), dbconfig-common | dbconfig-no-thanks, default-mta | mail-transport-agent, fonts-droid-fallback, fonts-noto-hinted, libapache-session-perl, libbusiness-hours-perl, libcgi-emulate-psgi-perl, libcgi-pm-perl, libcgi-psgi-perl, libclass-accessor-perl, libclone-perl, libconvert-color-perl, libcpanel-json-xs-perl, libcrypt-eksblowfish-perl, libcrypt-x509-perl, libcss-minifier-xs-perl, libcss-squish-perl, libdata-guid-perl, libdata-ical-perl, libdata-page-pageset-perl, libdate-extract-perl, libdate-manip-perl, libdatetime-format-natural-perl, libdatetime-locale-perl (>= 1:1.02), libdatetime-perl, libdbi-perl, libdbix-searchbuilder-perl (>= 1.66), libdevel-globaldestruction-perl, libemail-address-list-perl, libemail-address-perl (>= 1.908), libfile-sharedir-perl, libfile-which-perl, libgd-graph-perl (>= 1.47), libgd-text-perl, libgnupg-interface-perl, libgraphviz-perl, libhtml-formattext-withlinks-andtables-perl, libhtml-formattext-withlinks-perl, libhtml-gumbo-perl, libhtml-mason-perl, libhtml-mason-psgihandler-perl, libhtml-quoted-perl, libhtml-rewriteattributes-perl (>= 0.05), libhtml-scrubber-perl, libhttp-message-perl, libipc-run-perl, libipc-run3-perl, libjavascript-minifier-xs-perl, libjson-perl, liblist-moreutils-perl, liblocale-maketext-fuzzy-perl, liblocale-maketext-lexicon-perl, liblog-dispatch-perl, libmailtools-perl (>= 2.12), libmime-tools-perl (>= 5.504), libmime-types-perl, libmodule-refresh-perl, libmodule-versions-report-perl, libnet-cidr-perl, libnet-ip-perl, libnet-ldap-perl, libnet-ssleay-perl, libperlio-eol-perl, libplack-perl (>= 1.0002), libpod-parser-perl, libregexp-common-net-cidr-perl, libregexp-common-perl, libregexp-ipv6-perl, librole-basic-perl, libscope-upper-perl, libstring-shellquote-perl, libsymbol-global-name-perl, libtext-autoformat-perl, libtext-password-pronounceable-perl, libtext-quoted-perl (>= 2.07), libtext-template-perl, libtext-wikiformat-perl, libtext-wrapper-perl, libtime-parsedate-perl, libtimedate-perl, libtree-simple-perl, libuniversal-require-perl, liburi-perl, libwww-perl, libxml-rss-perl, libxml-simple-perl, lsb-base, perl (>= 5.21.6) | libencode-perl (>= 2.64), rsyslog | system-log-daemon, ucf
Recommends: cron-daemon, libfile-dropbox-perl, libhtml-formatexternal-perl, libnet-amazon-s3-perl, w3m
Suggests: rt4-doc-html
Conflicts: rt4-extension-assettracker, rt4-extension-authenexternalauth, rt4-extension-sla, rt4-extension-spawnlinkedticketinqueue
Replaces: rt4-extension-assettracker, rt4-extension-authenexternalauth, rt4-extension-sla, rt4-extension-spawnlinkedticketinqueue
Filename: pool/universe/r/request-tracker4/request-tracker4_4.4.4-2_all.deb
Size: 3923600
MD5sum: f6e668d346ac326141aa6afe5f2d1ff2
SHA1: 468aee9ee5290c8495c4f11317ba4912e2e0ce27
SHA256: 7103c7fdb34029baf95c6f67bee46dd86db5b1f0db1c37d6a5b82ca57179df50
SHA512: fb4821f8a2fe76abfb636ef3b3b0d2e186bd7940e8aacf9f0f9996c5f31d2c9ac0f630491759905661e77352b2b3f04395ff1ba05638428840ded1f14745bca8
Homepage: https://bestpractical.com/rt/
Description-en: extensible trouble-ticket tracking system
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features web, email, and command-line interfaces (see the package
rt4-clients).
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RT manages key tasks such as the identification, prioritization,
assignment, resolution, and notification required by
enterprise-critical applications, including project management, help
desk, NOC ticketing, CRM, and software development.
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This package provides the 4 series of RT. It can be installed alongside
the 3.8 series without any problems.
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This package provides the core of RT.
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This package supports three database types out of the box: MySQL,
PostgreSQL and SQLite. In order to support a zero-configuration install,
SQLite will be used by default, but is not recommended for production
use. Please see /usr/share/doc/request-tracker4/NOTES.Debian for more
details and consider installing rt4-db-postgresql or rt4-db-mysql at
the same time as this package.
Description-md5: 8875ccade9d644e4c45bdd5dc45c475f